Refund Policy

Last Updated: April 2026

At Shavix, customer satisfaction is our top priority. We proudly offer a 30-Day Refund Policy and Lifetime Warranty on our 7-in-1 Electric Shaver products.

1. 30-Day Money-Back Guarantee

We offer a 30-day refund policy from the date your order is delivered.

If you are not fully satisfied with your purchase, you may request a refund within 30 days.

2. Eligibility for Refunds

To qualify for a refund:

• The item must be returned within 30 days of delivery
• The product should be in reasonable condition
• Proof of purchase or order number is required

We reserve the right to deny refunds for items that are intentionally damaged or misused.

3. Non-Refundable Items

The following may not qualify for refunds:

• Items damaged due to misuse
• Products modified or repaired by unauthorized persons
• Lost or stolen items after confirmed delivery

4. 1-Year Warranty

Our 7-in-1 Electric Shaver is backed by a 1-Year Warranty.

If your product experiences manufacturing defects or functional issues during normal use, we will provide a replacement or support solution.

The 1-Year Warranty does not cover:

• Accidental damage
• Water damage caused by misuse
• Normal wear and tear
• Damage caused by improper handling

5. Refund Process

To request a refund or warranty claim:

1. Contact our support team
2. Provide your order number and issue details
3. Our team will guide you through the next steps

Once approved, refunds are processed to the original payment method.

6. Shipping Costs

Shipping fees may be non-refundable depending on the reason for return.

Customers may be responsible for return shipping costs unless the product is defective or incorrect.

7. Processing Time

Approved refunds are usually processed within 5–10 business days.

8. Contact Us

If you have any questions regarding refunds or warranty claims, please contact us:

Brand: Shavix
Email: support@shavix.co.uk